Privacy policy

Privacy Policy

At Mens Avenue by Milan (“we”, “us”, “our”), we highly prioritise your concerns regarding online privacy and security during your visits and transactions on mensavenue.in. We are dedicated to ensuring that the information you provide remains secure and is used appropriately. Should you have any inquiries not covered in this privacy and security policy, please do not hesitate to reach out to us. Your feedback is invaluable, and we continuously strive to enhance our services to better cater to your requirements.

Information We Collect

We collect the essential information necessary to fulfil your requests, which may include:

  • Your name, mailing address, email address and phone number, gathered when you place an order or subscribe to email notifications.
  • Payment and card details, solicited solely during order placement and transmitted using the highest level of encryption to ensure utmost safety and security. We do not store your complete card details on our servers.
  • Browsing data collected through cookies or small pieces of tracking data, such as your internet service provider’s address and your interactions and activities on our website.

Cookie data is not linked to individual customers, and we strictly refrain from using cookies to store confidential information such as passwords or credit or debit card details.

How We Use Your Information

  • To process, ship and service your orders.
  • To contact you with updates on your order status, shipping information, or to address any queries relating to your order.
  • To respond to your enquiries by email, phone or WhatsApp.
  • To send you promotional updates and offers, where you have chosen to receive them. You may unsubscribe at any time.
  • To enhance our products, services, website content and user experience.

Sharing of Information

We do not sell or rent your personal information. We share it only with the service providers required to complete your order and run the store – such as our payment gateway, courier and logistics partners, and website and analytics providers – and only to the extent necessary for them to perform their function. We may also disclose information where required to do so by law or by a competent authority.

Security Measures

To ensure secure online transactions, we employ secure socket layer (SSL) technology when you place orders or access your account information. This technology encrypts all data you input before transmission to us. Moreover, all customer data we collect is safeguarded against unauthorised access. We employ reasonable and up-to-date internet security measures and technologies to thwart unauthorised access, maintain data accuracy and ensure the appropriate use of information.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, or for such longer period as is required to comply with applicable tax, accounting and legal obligations.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to marketing communications at any time, by writing to mensavenuecom@gmail.com. We will act on such requests in accordance with applicable law.

Policy Amendments

You acknowledge that this Privacy Policy forms an integral part of the User Agreement, and your use of this site implies unconditional agreement to this Privacy Policy. If you disagree with this Privacy Policy, please refrain from using our site. Your visit and any privacy-related disputes are governed by this policy and the User Agreement, including provisions on damages. We reserve the right to amend the terms of use and this Privacy Policy at our discretion. Any changes will be promptly posted to keep you informed of our policy alterations. Unless otherwise stated, our current Privacy Policy applies to all information we possess about you and your account.

Contact Us

Mens Avenue by Milan
1st Floor, Shivananda Market, D K Lane, Chickpet, Bengaluru (Bangalore) Urban, Karnataka – 560053, India
Email: mensavenuecom@gmail.com
Phone · WhatsApp: +91 96201 80080
Website: https://mensavenue.in/

Grievance Officer: [Name], [Designation], Mens Avenue by Milan. Email: mensavenuecom@gmail.com. Grievances are acknowledged within 48 hours and resolved within one month of receipt.