Shipping policy
Shipping Policy
Orders placed on mensavenue.in are shipped through registered domestic courier companies and/or speed post only. We currently ship within India.
Dispatch and Delivery Timelines
- Dispatch: Orders are dispatched within 1–2 business days of order confirmation and payment.
- Transit: Delivery takes a further 3–7 business days after dispatch for domestic orders.
- Timelines are subject to courier company and post office norms, and may vary during public holidays, festive periods and adverse weather.
- Where a specific delivery date has been agreed at the time of order confirmation, that date shall apply.
Delivery Address and Confirmation
- Delivery of all orders is made to the address provided by the buyer at the time of purchase. Please ensure the address, pin code and phone number are complete and accurate.
- Order and dispatch confirmation, along with tracking details where available, is sent to the email ID and phone number provided at the time of order.
Shipping Charges
Any shipping charges applicable to your order are displayed at checkout before payment. Shipping charges levied by the seller or the Platform Owner are not refundable.
Delays
Mens Avenue by Milan shall not be liable for any delay in delivery caused by the courier company or postal authority. If your order has not arrived within the expected timeline, contact us at mensavenuecom@gmail.com or on WhatsApp at +91 96201 80080 with your order number and we will follow it up with the courier partner.
Damaged or Tampered Shipments
If a package arrives visibly damaged or tampered with, please refuse delivery where possible, or record an unboxing video and report it to us within 7 days of delivery so that we can resolve it under our Cancellation and Refund Policy.
Helpdesk
Mens Avenue by Milan
1st Floor, Shivananda Market, D K Lane, Chickpet, Bengaluru (Bangalore) Urban, Karnataka – 560053, India
Email: mensavenuecom@gmail.com
Phone · WhatsApp: +91 96201 80080
Website: https://mensavenue.in/
